FAQ
1) I think I may have received the wrong Queen Selena tickets. What do I do?It is rare that a buyer will receive the wrong Queen Selena tickets, but accidents can happen. If you believe that you have received the incorrect Queen Selena tickets, please contact the ticket broker that is listed on your Queen Selena receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Queen Selena tickets are in a better section, then the ticket broker might have decided to upgrade your Queen Selena tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Queen Selena tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
2) Do you provide any guarantees for my Queen Selena tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Queen Selena tickets will be authentic and that you will receive them in time to attend the Queen Selena event. If the Queen Selena tickets are hard tickets, they will be mailed to you. If Queen Selena tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Where does TicketSupply.com get the Queen Selena tickets it offers for sale?The Queen Selena tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Queen Selena tickets are authentic and valid for entry!
4) Is there a guarantee for the delivery of your Queen Selena tickets?You will be notified of the approximate ship date after you order. Typically Queen Selena tickets are shipped within 1 business day but there may be cases where the other concert tickets are not shipped right away. We guarantee that your Queen Selena tickets will arrive to you in time for the event. If it is not possible to get your Queen Selena tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the other concert event.
5) What do I do if I never received or I accidentally deleted the email needed to print my Queen Selena tickets?If you did not receive the email needed to print your Queen Selena tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Queen Selena receipt. They can resend the Queen Selena tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.