before it's too late.
FAQ
1) What do I do if the Ray Lau start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Ray Lau event. They would be happy to let you know of any changes to the Ray Lau event.
2) Is there a way for me to verify that my Ray Lau tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Ray Lau, or any other, tickets. However, TicketSupply.com verifies that all Ray Lau tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) Why are there sometimes fees charged for picking up Ray Lau tickets?Last minute Ray Lau orders may be subject to an additional fee because of the logistics of getting your Ray Lau tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How can I get aisle seats to see Ray Lau?For any tickets, including those to see Ray Lau, aisle seats are a hot item. If any Ray Lau ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Ray Lau tickets. Buyers should read the information listed in the ticket posting details (under the Ray Lau specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Ray Lau seats are not located on an aisle.
5) What do I do if the Ray Lau event that I had tickets for is postponed and rescheduled but I cannot go?If the Ray Lau event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Ray Lau tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Ray Lau schedule to reflect the new date. TicketSupply.com is not responsible for postponed Ray Lau events and can not issue any refunds for these. If there is no rescheduled date and the Ray Lau event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.