FAQ
1) What if the Rhino Bucket event is postponed?If the Rhino Bucket event is postponed, your Rhino Bucket tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Rhino Bucket tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Rhino Bucket tickets.
2) I think I may have received the wrong Rhino Bucket tickets. What do I do?It is rare that a buyer will receive the wrong Rhino Bucket tickets, but accidents can happen. If you believe that you have received the incorrect Rhino Bucket tickets, please contact the ticket broker that is listed on your Rhino Bucket receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Rhino Bucket tickets are in a better section, then the ticket broker might have decided to upgrade your Rhino Bucket tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Rhino Bucket tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) What do I do if my order for Rhino Bucket tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Rhino Bucket tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Rhino Bucket order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Rhino Bucket tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Rhino Bucket tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) Is there a way for me to verify that my Rhino Bucket tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Rhino Bucket, or any other, tickets. However, TicketSupply.com verifies that all Rhino Bucket tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I want to attend the Rhino Bucket event in several cities. Can I view the entire Rhino Bucket schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Rhino Bucket tour dates to simplify your shopping experience. Just search Rhino Bucket or browse the concert section for Rhino Bucket. There you will see the Rhino Bucket schedule listed and you'll find the dates that the Rhino Bucket event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Rhino Bucket or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.