FAQ
1) What do I do if the Sabrina Wu event that I had tickets for is postponed and rescheduled but I cannot go?If the Sabrina Wu event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Sabrina Wu tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Sabrina Wu schedule to reflect the new date. TicketSupply.com is not responsible for postponed Sabrina Wu events and can not issue any refunds for these. If there is no rescheduled date and the Sabrina Wu event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Sabrina Wu tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Sabrina Wu tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Sabrina Wu order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Sabrina Wu tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Sabrina Wu tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
3) I want to attend the Sabrina Wu event in several cities. Can I view the entire Sabrina Wu schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Sabrina Wu tour dates to simplify your shopping experience. Just search Sabrina Wu or browse the concert section for Sabrina Wu. There you will see the Sabrina Wu schedule listed and you'll find the dates that the Sabrina Wu event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Sabrina Wu or been to a concert or jazz & blues event then feel free to just ask one of our ticket specialists.
4) There isn't time to ship my Sabrina Wu tickets; can I get my tickets at will call?Yes, you can either get your Sabrina Wu tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Sabrina Wu ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your jazz & blues tickets. Note: If you are picking your Sabrina Wu tickets up at will call, be sure to bring your ID to the box office window.
5) Do you offer discounted tickets for jazz & blues events?Yes, TicketSupply.com offers discounted pricing on tickets for jazz & blues events and every other concert event. You can search by jazz & blues or by the name of a specific performer (i.e. "Sabrina Wu") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.