FAQ
1) What do I do if my order for Spread Eagle tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Spread Eagle tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Spread Eagle order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Spread Eagle tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Spread Eagle tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the Spread Eagle gate opening times for the venue?The best way to get the most accurate and updated Spread Eagle event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Spread Eagle event. The representative will also be able to provide you with the Spread Eagle gate/door opening times. In most cases, this Spread Eagle event information will also be available on the venues web site.
3) I think I may have received the wrong Spread Eagle tickets. What do I do?It is rare that a buyer will receive the wrong Spread Eagle tickets, but accidents can happen. If you believe that you have received the incorrect Spread Eagle tickets, please contact the ticket broker that is listed on your Spread Eagle receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Spread Eagle tickets are in a better section, then the ticket broker might have decided to upgrade your Spread Eagle tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Spread Eagle tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
4) Why isn't my name displayed on my Spread Eagle tickets?You are purchasing these Spread Eagle tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Spread Eagle event. Since the concert venue only scans the ticket barcodes, the name on the Spread Eagle ticket is irrelevant. It should not prevent you from seeing Spread Eagle and experiencing the full pop & rock event.
5) I want to purchase pop & rock tickets but I don't know if an event for Spread Eagle is planned in the near future. How do I find information about the Spread Eagle schedule?TicketSupply.com posts the Spread Eagle schedule if it has been made public. You can view the Spread Eagle schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Spread Eagle. Just select the tickets you want, make a purchase, and get ready to attend that pop & rock event of a lifetime!