FAQ
1) Why isn't my name displayed on my Starship tickets?You are purchasing these Starship tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Starship event. Since the concert venue only scans the ticket barcodes, the name on the Starship ticket is irrelevant. It should not prevent you from seeing Starship and experiencing the full pop & rock event.
2) How do I find parking information, security procedures, and the Starship gate opening times for the venue?The best way to get the most accurate and updated Starship event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Starship event. The representative will also be able to provide you with the Starship gate/door opening times. In most cases, this Starship event information will also be available on the venues web site.
3) I want to purchase pop & rock tickets but I don't know if an event for Starship is planned in the near future. How do I find information about the Starship schedule?TicketSupply.com posts the Starship schedule if it has been made public. You can view the Starship schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Starship. Just select the tickets you want, make a purchase, and get ready to attend that pop & rock event of a lifetime!
4) What do I do if my order for Starship tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Starship tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Starship order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Starship tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Starship tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
5) Is there a guarantee for the delivery of your Starship tickets?You will be notified of the approximate ship date after you order. Typically Starship tickets are shipped within 1 business day but there may be cases where the pop & rock tickets are not shipped right away. We guarantee that your Starship tickets will arrive to you in time for the event. If it is not possible to get your Starship tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the pop & rock event.