FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Stevie Mac tickets?If you did not receive the email needed to print your Stevie Mac tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Stevie Mac receipt. They can resend the Stevie Mac tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) Do you provide any guarantees for my Stevie Mac tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Stevie Mac tickets will be authentic and that you will receive them in time to attend the Stevie Mac event. If the Stevie Mac tickets are hard tickets, they will be mailed to you. If Stevie Mac tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) How do I find parking information, security procedures, and the Stevie Mac gate opening times for the venue?The best way to get the most accurate and updated Stevie Mac event details is to contact venue directly. A other concert representative will be able to direct you to find more information about parking and any relevant security details for the Stevie Mac event. The representative will also be able to provide you with the Stevie Mac gate/door opening times. In most cases, this Stevie Mac event information will also be available on the venues web site.
4) How can I get aisle seats to see Stevie Mac?For any tickets, including those to see Stevie Mac, aisle seats are a hot item. If any Stevie Mac ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Stevie Mac tickets. Buyers should read the information listed in the ticket posting details (under the Stevie Mac specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Stevie Mac seats are not located on an aisle.
5) What do I do if the other concert event that I have tickets for is cancelled and no replacement Stevie Mac event is scheduled?We suggest calling your ticket broker that was listed on your Stevie Mac order receipt. You may need to return the Stevie Mac tickets to receive a full refund. If you have received your Stevie Mac tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.