FAQ
1) How are The Phantom Tollbooth ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. The Phantom Tollbooth tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the The Phantom Tollbooth ticket prices.
2) I bought The Phantom Tollbooth tickets but now I don't want to go. How do I cancel my order?Unfortunately, because musical & play tickets are a one-of-a-kind item our The Phantom Tollbooth ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) What do I do if the musical & play event that I have tickets for is cancelled and no replacement The Phantom Tollbooth event is scheduled?We suggest calling your ticket broker that was listed on your The Phantom Tollbooth order receipt. You may need to return the The Phantom Tollbooth tickets to receive a full refund. If you have received your The Phantom Tollbooth tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) Help!!! I lost my The Phantom Tollbooth tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your The Phantom Tollbooth tickets. You can contact the ticket broker to see if he or she can have the venue resend the The Phantom Tollbooth tickets. However, there are no guarantees so it is important that you keep the The Phantom Tollbooth tickets safe once you receive them. You can find your The Phantom Tollbooth ticket broker's information on your receipt that was emailed to you.
5) Is there a guarantee for the delivery of your The Phantom Tollbooth tickets?You will be notified of the approximate ship date after you order. Typically The Phantom Tollbooth tickets are shipped within 1 business day but there may be cases where the musical & play tickets are not shipped right away. We guarantee that your The Phantom Tollbooth tickets will arrive to you in time for the event. If it is not possible to get your The Phantom Tollbooth tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the musical & play event.