FAQ
1) There isn't time to ship my The Thing tickets; can I get my tickets at will call?Yes, you can either get your The Thing tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your The Thing ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your other concert tickets. Note: If you are picking your The Thing tickets up at will call, be sure to bring your ID to the box office window.
2) As a buyer of The Thing tickets, what are my responsibilities?TicketSupply.com requires all The Thing ticket buyers to review and understand that all sales are final and that The Thing ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other concert ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your The Thing tickets will be good for the rescheduled date.
3) What do I do if the The Thing event that I had tickets for is postponed and rescheduled but I cannot go?If the The Thing event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Thing tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Thing schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Thing events and can not issue any refunds for these. If there is no rescheduled date and the The Thing event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Can my The Thing tickets be sent to an address other than my billing address?The Thing tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some The Thing ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific The Thing tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) How can I find accessible seating tickets to see The Thing?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your The Thing order. Please contact our phone ticket specialists and see how we can help you find the best other concert tickets for The Thing. We'll be waiting to hear from you!