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FAQ
1) What do I do if the other concert event that I have tickets for is cancelled and no replacement The Ultimate Michael Jackson Experience event is scheduled?We suggest calling your ticket broker that was listed on your The Ultimate Michael Jackson Experience order receipt. You may need to return the The Ultimate Michael Jackson Experience tickets to receive a full refund. If you have received your The Ultimate Michael Jackson Experience tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if I received an error message when placing my The Ultimate Michael Jackson Experience ticket order?If you see an error message when you are placing your order for The Ultimate Michael Jackson Experience tickets, check to make sure that the details you provided on the The Ultimate Michael Jackson Experience order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) I want to attend the The Ultimate Michael Jackson Experience event in several cities. Can I view the entire The Ultimate Michael Jackson Experience schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the The Ultimate Michael Jackson Experience tour dates to simplify your shopping experience. Just search The Ultimate Michael Jackson Experience or browse the concert section for The Ultimate Michael Jackson Experience. There you will see the The Ultimate Michael Jackson Experience schedule listed and you'll find the dates that the The Ultimate Michael Jackson Experience event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen The Ultimate Michael Jackson Experience or been to a concert or other concert event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my The Ultimate Michael Jackson Experience tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for The Ultimate Michael Jackson Experience, or any other, tickets. However, TicketSupply.com verifies that all The Ultimate Michael Jackson Experience tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "The Ultimate Michael Jackson Experience"). Or, you can locate all performers at a particular concert venue and choose that way.