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FAQ
1) What do I do if the Thee Phantom and The Illharmonic Orchestra event that I had tickets for is postponed and rescheduled but I cannot go?If the Thee Phantom and The Illharmonic Orchestra event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Thee Phantom and The Illharmonic Orchestra tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Thee Phantom and The Illharmonic Orchestra schedule to reflect the new date. TicketSupply.com is not responsible for postponed Thee Phantom and The Illharmonic Orchestra events and can not issue any refunds for these. If there is no rescheduled date and the Thee Phantom and The Illharmonic Orchestra event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Can I select my own seats for the Thee Phantom and The Illharmonic Orchestra event?Yes, you can! View our inventory of Thee Phantom and The Illharmonic Orchestra tickets and select the seat with a price that fits your budget. Our selection of classical tickets are updated frequently, so check our site often if you do not initially find a Thee Phantom and The Illharmonic Orchestra seat that meets your price requirements. We offer the lowest prices around so you are bound to find good classical seats to see Thee Phantom and The Illharmonic Orchestra in your location.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Thee Phantom and The Illharmonic Orchestra"). Or, you can locate all performers at a particular concert venue and choose that way.
4) Is there a guarantee for the delivery of your Thee Phantom and The Illharmonic Orchestra tickets?You will be notified of the approximate ship date after you order. Typically Thee Phantom and The Illharmonic Orchestra tickets are shipped within 1 business day but there may be cases where the classical tickets are not shipped right away. We guarantee that your Thee Phantom and The Illharmonic Orchestra tickets will arrive to you in time for the event. If it is not possible to get your Thee Phantom and The Illharmonic Orchestra tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the classical event.
5) I think I may have received the wrong Thee Phantom and The Illharmonic Orchestra tickets. What do I do?It is rare that a buyer will receive the wrong Thee Phantom and The Illharmonic Orchestra tickets, but accidents can happen. If you believe that you have received the incorrect Thee Phantom and The Illharmonic Orchestra tickets, please contact the ticket broker that is listed on your Thee Phantom and The Illharmonic Orchestra receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Thee Phantom and The Illharmonic Orchestra tickets are in a better section, then the ticket broker might have decided to upgrade your Thee Phantom and The Illharmonic Orchestra tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Thee Phantom and The Illharmonic Orchestra tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.