FAQ
1) What do I do if the Toque start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Toque event. They would be happy to let you know of any changes to the Toque event.
2) How do I make sure that the Toque discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Toque discount code was provided, simply enter it in the proper area at checkout. Once you enter the Toque discount code, scroll up and verify that the discount code was applied for your Toque tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) Why are there sometimes fees charged for picking up Toque tickets?Last minute Toque orders may be subject to an additional fee because of the logistics of getting your Toque tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) I bought Toque tickets but now I don't want to go. How do I cancel my order?Unfortunately, because pop & rock tickets are a one-of-a-kind item our Toque ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) There isn't time to ship my Toque tickets; can I get my tickets at will call?Yes, you can either get your Toque tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Toque ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your pop & rock tickets. Note: If you are picking your Toque tickets up at will call, be sure to bring your ID to the box office window.