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FAQ
1) What do I do if I received an error message when placing my 18th Annual Dance Event ticket order?If you see an error message when you are placing your order for 18th Annual Dance Event tickets, check to make sure that the details you provided on the 18th Annual Dance Event order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the dance event that I have tickets for is cancelled and no replacement 18th Annual Dance Event event is scheduled?We suggest calling your ticket broker that was listed on your 18th Annual Dance Event order receipt. You may need to return the 18th Annual Dance Event tickets to receive a full refund. If you have received your 18th Annual Dance Event tickets electronically, you do not need to return them. The dance ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) As a buyer of 18th Annual Dance Event tickets, what are my responsibilities?TicketSupply.com requires all 18th Annual Dance Event ticket buyers to review and understand that all sales are final and that 18th Annual Dance Event ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any dance ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your 18th Annual Dance Event tickets will be good for the rescheduled date.
4) I think I may have received the wrong 18th Annual Dance Event tickets. What do I do?It is rare that a buyer will receive the wrong 18th Annual Dance Event tickets, but accidents can happen. If you believe that you have received the incorrect 18th Annual Dance Event tickets, please contact the ticket broker that is listed on your 18th Annual Dance Event receipt and provide your order number. Please note that your name isn't always the name on the dance tickets and that isn't a problem, those are your theater tickets. If the 18th Annual Dance Event tickets are in a better section, then the ticket broker might have decided to upgrade your 18th Annual Dance Event tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong 18th Annual Dance Event tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on dance tickets so you should not have any concerns.
5) There isn't time to ship my 18th Annual Dance Event tickets; can I get my tickets at will call?Yes, you can either get your 18th Annual Dance Event tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your 18th Annual Dance Event ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your dance tickets. Note: If you are picking your 18th Annual Dance Event tickets up at will call, be sure to bring your ID to the box office window.