FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my 21st Century Americana tickets?If you did not receive the email needed to print your 21st Century Americana tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your 21st Century Americana receipt. They can resend the 21st Century Americana tickets for you. If you are unable to find your classical ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the 21st Century Americana event that I had tickets for is postponed and rescheduled but I cannot go?If the 21st Century Americana event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the 21st Century Americana tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the 21st Century Americana schedule to reflect the new date. TicketSupply.com is not responsible for postponed 21st Century Americana events and can not issue any refunds for these. If there is no rescheduled date and the 21st Century Americana event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if I received an error message when placing my 21st Century Americana ticket order?If you see an error message when you are placing your order for 21st Century Americana tickets, check to make sure that the details you provided on the 21st Century Americana order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the classical event that I have tickets for is cancelled and no replacement 21st Century Americana event is scheduled?We suggest calling your ticket broker that was listed on your 21st Century Americana order receipt. You may need to return the 21st Century Americana tickets to receive a full refund. If you have received your 21st Century Americana tickets electronically, you do not need to return them. The classical ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) As a buyer of 21st Century Americana tickets, what are my responsibilities?TicketSupply.com requires all 21st Century Americana ticket buyers to review and understand that all sales are final and that 21st Century Americana ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any classical ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your 21st Century Americana tickets will be good for the rescheduled date.