FAQ
1) What do I do if the 4EY The Future event that I had tickets for is postponed and rescheduled but I cannot go?If the 4EY The Future event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the 4EY The Future tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the 4EY The Future schedule to reflect the new date. TicketSupply.com is not responsible for postponed 4EY The Future events and can not issue any refunds for these. If there is no rescheduled date and the 4EY The Future event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for 4EY The Future tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for 4EY The Future tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the 4EY The Future order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other 4EY The Future tickets for you or we will allow you to cancel the order for a refund. When looking for alternate 4EY The Future tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) How do I make sure that the 4EY The Future discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a 4EY The Future discount code was provided, simply enter it in the proper area at checkout. Once you enter the 4EY The Future discount code, scroll up and verify that the discount code was applied for your 4EY The Future tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) What do I do if the 4EY The Future start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the 4EY The Future event. They would be happy to let you know of any changes to the 4EY The Future event.
5) Why are there sometimes fees charged for picking up 4EY The Future tickets?Last minute 4EY The Future orders may be subject to an additional fee because of the logistics of getting your 4EY The Future tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.