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FAQ
1) How do I know if the 5 Stories event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the 5 Stories event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated 5 Stories event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
2) Where does TicketSupply.com get the 5 Stories tickets it offers for sale?The 5 Stories tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your 5 Stories tickets are authentic and valid for entry!
3) What are the service charges for 5 Stories tickets?TicketSupply.com sells cheap 5 Stories tickets featuring the lowest service charges online. The service charges vary per 5 Stories event but are significantly less than our competitors. You can see the total ticket price for your 5 Stories order on the checkout.
4) What do I do if I never received or I accidentally deleted the email needed to print my 5 Stories tickets?If you did not receive the email needed to print your 5 Stories tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your 5 Stories receipt. They can resend the 5 Stories tickets for you. If you are unable to find your hard rock & metal ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) What do I do if the 5 Stories event that I had tickets for is postponed and rescheduled but I cannot go?If the 5 Stories event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the 5 Stories tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the 5 Stories schedule to reflect the new date. TicketSupply.com is not responsible for postponed 5 Stories events and can not issue any refunds for these. If there is no rescheduled date and the 5 Stories event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.