FAQ
1) I think I may have received the wrong 90's Rock Fest tickets. What do I do?It is rare that a buyer will receive the wrong 90's Rock Fest tickets, but accidents can happen. If you believe that you have received the incorrect 90's Rock Fest tickets, please contact the ticket broker that is listed on your 90's Rock Fest receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the 90's Rock Fest tickets are in a better section, then the ticket broker might have decided to upgrade your 90's Rock Fest tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong 90's Rock Fest tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
2) As a buyer of 90's Rock Fest tickets, what are my responsibilities?TicketSupply.com requires all 90's Rock Fest ticket buyers to review and understand that all sales are final and that 90's Rock Fest ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other concert ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your 90's Rock Fest tickets will be good for the rescheduled date.
3) What do I do if the 90's Rock Fest start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the 90's Rock Fest event. They would be happy to let you know of any changes to the 90's Rock Fest event.
4) How can I get aisle seats to see 90's Rock Fest?For any tickets, including those to see 90's Rock Fest, aisle seats are a hot item. If any 90's Rock Fest ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the 90's Rock Fest tickets. Buyers should read the information listed in the ticket posting details (under the 90's Rock Fest specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the 90's Rock Fest seats are not located on an aisle.
5) How do I make sure that the 90's Rock Fest discount code is properly applied to my other concert order?All of our tickets are offered at discounted prices. However, if a 90's Rock Fest discount code was provided, simply enter it in the proper area at checkout. Once you enter the 90's Rock Fest discount code, scroll up and verify that the discount code was applied for your 90's Rock Fest tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.