FAQ
1) Are the listed prices for A Cappella tickets different from their face value?In most cases, the listed price will be different from the face value of the A Cappella tickets. The posted price for these A Cappella tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the A Cappella tickets. Buyers may pay more or less than face value for their A Cappella tickets.
2) How do I find the seats for A Cappella tickets?On the page containing A Cappella ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the A Cappella seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the A Cappella ticket notes.
3) What do I do if the A Cappella start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the A Cappella event. They would be happy to let you know of any changes to the A Cappella event.
4) What do I do if I received an error message when placing my A Cappella ticket order?If you see an error message when you are placing your order for A Cappella tickets, check to make sure that the details you provided on the A Cappella order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if my order for A Cappella tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for A Cappella tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the A Cappella order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other A Cappella tickets for you or we will allow you to cancel the order for a refund. When looking for alternate A Cappella tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.