FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my A Centennial Salute to "Old Blue Eyes" tickets?If you did not receive the email needed to print your A Centennial Salute to "Old Blue Eyes" tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your A Centennial Salute to "Old Blue Eyes" receipt. They can resend the A Centennial Salute to "Old Blue Eyes" tickets for you. If you are unable to find your jazz & blues ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the A Centennial Salute to "Old Blue Eyes" event that I had tickets for is postponed and rescheduled but I cannot go?If the A Centennial Salute to "Old Blue Eyes" event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the A Centennial Salute to "Old Blue Eyes" tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the A Centennial Salute to "Old Blue Eyes" schedule to reflect the new date. TicketSupply.com is not responsible for postponed A Centennial Salute to "Old Blue Eyes" events and can not issue any refunds for these. If there is no rescheduled date and the A Centennial Salute to "Old Blue Eyes" event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for A Centennial Salute to "Old Blue Eyes" tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for A Centennial Salute to "Old Blue Eyes" tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the A Centennial Salute to "Old Blue Eyes" order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other A Centennial Salute to "Old Blue Eyes" tickets for you or we will allow you to cancel the order for a refund. When looking for alternate A Centennial Salute to "Old Blue Eyes" tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
4) What do I do if I received an error message when placing my A Centennial Salute to "Old Blue Eyes" ticket order?If you see an error message when you are placing your order for A Centennial Salute to "Old Blue Eyes" tickets, check to make sure that the details you provided on the A Centennial Salute to "Old Blue Eyes" order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the jazz & blues event that I have tickets for is cancelled and no replacement A Centennial Salute to "Old Blue Eyes" event is scheduled?We suggest calling your ticket broker that was listed on your A Centennial Salute to "Old Blue Eyes" order receipt. You may need to return the A Centennial Salute to "Old Blue Eyes" tickets to receive a full refund. If you have received your A Centennial Salute to "Old Blue Eyes" tickets electronically, you do not need to return them. The jazz & blues ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.