FAQ
1) What do I do if the A Christmas Celebration start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the A Christmas Celebration event. They would be happy to let you know of any changes to the A Christmas Celebration event.
2) What do I do if I received an error message when placing my A Christmas Celebration ticket order?If you see an error message when you are placing your order for A Christmas Celebration tickets, check to make sure that the details you provided on the A Christmas Celebration order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) What do I do if the dance event that I have tickets for is cancelled and no replacement A Christmas Celebration event is scheduled?We suggest calling your ticket broker that was listed on your A Christmas Celebration order receipt. You may need to return the A Christmas Celebration tickets to receive a full refund. If you have received your A Christmas Celebration tickets electronically, you do not need to return them. The dance ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I want to attend the A Christmas Celebration event in several cities. Can I view the entire A Christmas Celebration schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the A Christmas Celebration tour dates to simplify your shopping experience. Just search A Christmas Celebration or browse the theater section for A Christmas Celebration. There you will see the A Christmas Celebration schedule listed and you'll find the dates that the A Christmas Celebration event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen A Christmas Celebration or been to a theater or dance event then feel free to just ask one of our ticket specialists.
5) As a buyer of A Christmas Celebration tickets, what are my responsibilities?TicketSupply.com requires all A Christmas Celebration ticket buyers to review and understand that all sales are final and that A Christmas Celebration ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any dance ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your A Christmas Celebration tickets will be good for the rescheduled date.