FAQ
1) I ordered my A New Heart for Christmas tickets. When will they ship?Once you have ordered your A New Heart for Christmas tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your A New Heart for Christmas tickets using the website link and/or contact your ticket broker for more information. We guarantee that your musical & play tickets will arrive in time for the A New Heart for Christmas event!
2) How do I print my electronic musical & play tickets to see A New Heart for Christmas?You will need a printer and may need Adobe Reader (which is free) to print any A New Heart for Christmas tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
3) Who determines the face value of my A New Heart for Christmas ticket?The artist, venue, or promoter determines the face value of your A New Heart for Christmas ticket. TicketSupply.com does not play any role in determining face values of A New Heart for Christmas or other tickets. Additional charges that may be included in theater tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
4) How do I make sure that the A New Heart for Christmas discount code is properly applied to my musical & play order?All of our tickets are offered at discounted prices. However, if a A New Heart for Christmas discount code was provided, simply enter it in the proper area at checkout. Once you enter the A New Heart for Christmas discount code, scroll up and verify that the discount code was applied for your A New Heart for Christmas tickets. If you still have questions, you can send our theater ticket team an email and we will confirm your discount code validity.
5) What do I do if the A New Heart for Christmas start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the A New Heart for Christmas event. They would be happy to let you know of any changes to the A New Heart for Christmas event.