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FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "A Night of Rock and Roll"). Or, you can locate all performers at a particular concert venue and choose that way.
2) I think I may have received the wrong A Night of Rock and Roll tickets. What do I do?It is rare that a buyer will receive the wrong A Night of Rock and Roll tickets, but accidents can happen. If you believe that you have received the incorrect A Night of Rock and Roll tickets, please contact the ticket broker that is listed on your A Night of Rock and Roll receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the A Night of Rock and Roll tickets are in a better section, then the ticket broker might have decided to upgrade your A Night of Rock and Roll tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong A Night of Rock and Roll tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) As a buyer of A Night of Rock and Roll tickets, what are my responsibilities?TicketSupply.com requires all A Night of Rock and Roll ticket buyers to review and understand that all sales are final and that A Night of Rock and Roll ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your A Night of Rock and Roll tickets will be good for the rescheduled date.
4) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement A Night of Rock and Roll event is scheduled?We suggest calling your ticket broker that was listed on your A Night of Rock and Roll order receipt. You may need to return the A Night of Rock and Roll tickets to receive a full refund. If you have received your A Night of Rock and Roll tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if I received an error message when placing my A Night of Rock and Roll ticket order?If you see an error message when you are placing your order for A Night of Rock and Roll tickets, check to make sure that the details you provided on the A Night of Rock and Roll order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.