FAQ
1) Is there a way for me to verify that my A Plan and Not Enough Time tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for A Plan and Not Enough Time, or any other, tickets. However, TicketSupply.com verifies that all A Plan and Not Enough Time tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) Why are there sometimes fees charged for picking up A Plan and Not Enough Time tickets?Last minute A Plan and Not Enough Time orders may be subject to an additional fee because of the logistics of getting your A Plan and Not Enough Time tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) What do I do if I never received or I accidentally deleted the email needed to print my A Plan and Not Enough Time tickets?If you did not receive the email needed to print your A Plan and Not Enough Time tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your A Plan and Not Enough Time receipt. They can resend the A Plan and Not Enough Time tickets for you. If you are unable to find your musical & play ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
4) I think I may have received the wrong A Plan and Not Enough Time tickets. What do I do?It is rare that a buyer will receive the wrong A Plan and Not Enough Time tickets, but accidents can happen. If you believe that you have received the incorrect A Plan and Not Enough Time tickets, please contact the ticket broker that is listed on your A Plan and Not Enough Time receipt and provide your order number. Please note that your name isn't always the name on the musical & play tickets and that isn't a problem, those are your theater tickets. If the A Plan and Not Enough Time tickets are in a better section, then the ticket broker might have decided to upgrade your A Plan and Not Enough Time tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong A Plan and Not Enough Time tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on musical & play tickets so you should not have any concerns.
5) As a buyer of A Plan and Not Enough Time tickets, what are my responsibilities?TicketSupply.com requires all A Plan and Not Enough Time ticket buyers to review and understand that all sales are final and that A Plan and Not Enough Time ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any musical & play ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your A Plan and Not Enough Time tickets will be good for the rescheduled date.