FAQ
1) What do I do if the musical & play event that I have tickets for is cancelled and no replacement A Room With A View event is scheduled?We suggest calling your ticket broker that was listed on your A Room With A View order receipt. You may need to return the A Room With A View tickets to receive a full refund. If you have received your A Room With A View tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I purchased more than one A Room With A View ticket, are all the seats together?Unless it is clearly noted on the A Room With A View ticket notes, all of the tickets for the A Room With A View event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your A Room With A View receipt.
3) Why are there sometimes fees charged for picking up A Room With A View tickets?Last minute A Room With A View orders may be subject to an additional fee because of the logistics of getting your A Room With A View tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) What do I do if I never received or I accidentally deleted the email needed to print my A Room With A View tickets?If you did not receive the email needed to print your A Room With A View tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your A Room With A View receipt. They can resend the A Room With A View tickets for you. If you are unable to find your musical & play ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
5) Are the listed prices for A Room With A View tickets different from their face value?In most cases, the listed price will be different from the face value of the A Room With A View tickets. The posted price for these A Room With A View tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the A Room With A View tickets. Buyers may pay more or less than face value for their A Room With A View tickets.