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FAQ
1) How do I know if the A Second Life event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the A Second Life event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated A Second Life event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
2) What are the service charges for A Second Life tickets?TicketSupply.com sells cheap A Second Life tickets featuring the lowest service charges online. The service charges vary per A Second Life event but are significantly less than our competitors. You can see the total ticket price for your A Second Life order on the checkout.
3) Do you provide any guarantees for my A Second Life tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your A Second Life tickets will be authentic and that you will receive them in time to attend the A Second Life event. If the A Second Life tickets are hard tickets, they will be mailed to you. If A Second Life tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) What do I do if the A Second Life event that I had tickets for is postponed and rescheduled but I cannot go?If the A Second Life event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the A Second Life tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the A Second Life schedule to reflect the new date. TicketSupply.com is not responsible for postponed A Second Life events and can not issue any refunds for these. If there is no rescheduled date and the A Second Life event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for A Second Life tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for A Second Life tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the A Second Life order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other A Second Life tickets for you or we will allow you to cancel the order for a refund. When looking for alternate A Second Life tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.