FAQ
1) What do I do if I received an error message when placing my A Starlight Holiday ticket order?If you see an error message when you are placing your order for A Starlight Holiday tickets, check to make sure that the details you provided on the A Starlight Holiday order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) How do I find parking information, security procedures, and the A Starlight Holiday gate opening times for the venue?The best way to get the most accurate and updated A Starlight Holiday event details is to contact venue directly. A dance representative will be able to direct you to find more information about parking and any relevant security details for the A Starlight Holiday event. The representative will also be able to provide you with the A Starlight Holiday gate/door opening times. In most cases, this A Starlight Holiday event information will also be available on the venues web site.
3) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "A Starlight Holiday"). Or, you can locate all performers at a particular theater venue and choose that way.
4) I purchased more than one A Starlight Holiday ticket, are all the seats together?Unless it is clearly noted on the A Starlight Holiday ticket notes, all of the tickets for the A Starlight Holiday event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your A Starlight Holiday receipt.
5) What do I do if my order for A Starlight Holiday tickets has not been confirmed by the ticket broker?If the dance ticket broker has not confirmed your order for A Starlight Holiday tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the A Starlight Holiday order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other A Starlight Holiday tickets for you or we will allow you to cancel the order for a refund. When looking for alternate A Starlight Holiday tickets, we will try to find those with a similar price and location. However, supply and demand for dance events dictate price and location so there are no guarantees.