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FAQ
1) I think I may have received the wrong A State of Color tickets. What do I do?It is rare that a buyer will receive the wrong A State of Color tickets, but accidents can happen. If you believe that you have received the incorrect A State of Color tickets, please contact the ticket broker that is listed on your A State of Color receipt and provide your order number. Please note that your name isn't always the name on the techno & electronic tickets and that isn't a problem, those are your concert tickets. If the A State of Color tickets are in a better section, then the ticket broker might have decided to upgrade your A State of Color tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong A State of Color tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on techno & electronic tickets so you should not have any concerns.
2) Who determines the face value of my A State of Color ticket?The artist, venue, or promoter determines the face value of your A State of Color ticket. TicketSupply.com does not play any role in determining face values of A State of Color or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
3) There isn't time to ship my A State of Color tickets; can I get my tickets at will call?Yes, you can either get your A State of Color tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your A State of Color ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your techno & electronic tickets. Note: If you are picking your A State of Color tickets up at will call, be sure to bring your ID to the box office window.
4) I bought A State of Color tickets but now I don't want to go. How do I cancel my order?Unfortunately, because techno & electronic tickets are a one-of-a-kind item our A State of Color ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) What do I do if the A State of Color start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the A State of Color event. They would be happy to let you know of any changes to the A State of Color event.