FAQ
1) What do I do if my order for A Swingin' Christmas tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for A Swingin' Christmas tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the A Swingin' Christmas order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other A Swingin' Christmas tickets for you or we will allow you to cancel the order for a refund. When looking for alternate A Swingin' Christmas tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
2) I think I may have received the wrong A Swingin' Christmas tickets. What do I do?It is rare that a buyer will receive the wrong A Swingin' Christmas tickets, but accidents can happen. If you believe that you have received the incorrect A Swingin' Christmas tickets, please contact the ticket broker that is listed on your A Swingin' Christmas receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the A Swingin' Christmas tickets are in a better section, then the ticket broker might have decided to upgrade your A Swingin' Christmas tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong A Swingin' Christmas tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
3) How do I find parking information, security procedures, and the A Swingin' Christmas gate opening times for the venue?The best way to get the most accurate and updated A Swingin' Christmas event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the A Swingin' Christmas event. The representative will also be able to provide you with the A Swingin' Christmas gate/door opening times. In most cases, this A Swingin' Christmas event information will also be available on the venues web site.
4) Why isn't my name displayed on my A Swingin' Christmas tickets?You are purchasing these A Swingin' Christmas tickets from a ticket broker who has obtained them for you from someone who couldn't attend the A Swingin' Christmas event. Since the concert venue only scans the ticket barcodes, the name on the A Swingin' Christmas ticket is irrelevant. It should not prevent you from seeing A Swingin' Christmas and experiencing the full jazz & blues event.
5) I am trying to find cheap tickets to see A Swingin' Christmas near my city, can you help me?TicketSupply.com offers a wide assortment of A Swingin' Christmas tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the A Swingin' Christmas tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting A Swingin' Christmas tickets in your area. Once you find the jazz & blues tickets within your price range, order them quickly so you don't miss a great show by A Swingin' Christmas.