FAQ
1) Why are there sometimes fees charged for picking up A Tribute to Chicago tickets?Last minute A Tribute to Chicago orders may be subject to an additional fee because of the logistics of getting your A Tribute to Chicago tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "A Tribute to Chicago"). Or, you can locate all performers at a particular concert venue and choose that way.
3) What do I do if I never received or I accidentally deleted the email needed to print my A Tribute to Chicago tickets?If you did not receive the email needed to print your A Tribute to Chicago tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your A Tribute to Chicago receipt. They can resend the A Tribute to Chicago tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) Why isn't my name displayed on my A Tribute to Chicago tickets?You are purchasing these A Tribute to Chicago tickets from a ticket broker who has obtained them for you from someone who couldn't attend the A Tribute to Chicago event. Since the concert venue only scans the ticket barcodes, the name on the A Tribute to Chicago ticket is irrelevant. It should not prevent you from seeing A Tribute to Chicago and experiencing the full pop & rock event.
5) There isn't time to ship my A Tribute to Chicago tickets; can I get my tickets at will call?Yes, you can either get your A Tribute to Chicago tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your A Tribute to Chicago ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your pop & rock tickets. Note: If you are picking your A Tribute to Chicago tickets up at will call, be sure to bring your ID to the box office window.