FAQ
1) What do I do if the A Von Trapp Family Christmas event that I had tickets for is postponed and rescheduled but I cannot go?If the A Von Trapp Family Christmas event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the A Von Trapp Family Christmas tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the A Von Trapp Family Christmas schedule to reflect the new date. TicketSupply.com is not responsible for postponed A Von Trapp Family Christmas events and can not issue any refunds for these. If there is no rescheduled date and the A Von Trapp Family Christmas event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Why are there sometimes fees charged for picking up A Von Trapp Family Christmas tickets?Last minute A Von Trapp Family Christmas orders may be subject to an additional fee because of the logistics of getting your A Von Trapp Family Christmas tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) I purchased more than one A Von Trapp Family Christmas ticket, are all the seats together?Unless it is clearly noted on the A Von Trapp Family Christmas ticket notes, all of the tickets for the A Von Trapp Family Christmas event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your A Von Trapp Family Christmas receipt.
4) Is there a way for me to verify that my A Von Trapp Family Christmas tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for A Von Trapp Family Christmas, or any other, tickets. However, TicketSupply.com verifies that all A Von Trapp Family Christmas tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) Help!!! I lost my A Von Trapp Family Christmas tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your A Von Trapp Family Christmas tickets. You can contact the ticket broker to see if he or she can have the venue resend the A Von Trapp Family Christmas tickets. However, there are no guarantees so it is important that you keep the A Von Trapp Family Christmas tickets safe once you receive them. You can find your A Von Trapp Family Christmas ticket broker's information on your receipt that was emailed to you.