FAQ
1) There isn't time to ship my A Waltz Tradition tickets; can I get my tickets at will call?Yes, you can either get your A Waltz Tradition tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your A Waltz Tradition ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your classical tickets. Note: If you are picking your A Waltz Tradition tickets up at will call, be sure to bring your ID to the box office window.
2) What do I do if the A Waltz Tradition event that I had tickets for is postponed and rescheduled but I cannot go?If the A Waltz Tradition event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the A Waltz Tradition tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the A Waltz Tradition schedule to reflect the new date. TicketSupply.com is not responsible for postponed A Waltz Tradition events and can not issue any refunds for these. If there is no rescheduled date and the A Waltz Tradition event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if I never received or I accidentally deleted the email needed to print my A Waltz Tradition tickets?If you did not receive the email needed to print your A Waltz Tradition tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your A Waltz Tradition receipt. They can resend the A Waltz Tradition tickets for you. If you are unable to find your classical ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) Can my A Waltz Tradition tickets be sent to an address other than my billing address?A Waltz Tradition tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some A Waltz Tradition ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific A Waltz Tradition tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) Help!!! I lost my A Waltz Tradition tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your A Waltz Tradition tickets. You can contact the ticket broker to see if he or she can have the venue resend the A Waltz Tradition tickets. However, there are no guarantees so it is important that you keep the A Waltz Tradition tickets safe once you receive them. You can find your A Waltz Tradition ticket broker's information on your receipt that was emailed to you.