FAQ
1) What are the service charges for Ace tickets?TicketSupply.com sells cheap Ace tickets featuring the lowest service charges online. The service charges vary per Ace event but are significantly less than our competitors. You can see the total ticket price for your Ace order on the checkout.
2) What do I do if the musical & play event that I have tickets for is cancelled and no replacement Ace event is scheduled?We suggest calling your ticket broker that was listed on your Ace order receipt. You may need to return the Ace tickets to receive a full refund. If you have received your Ace tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Help!!! I lost my Ace tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Ace tickets. You can contact the ticket broker to see if he or she can have the venue resend the Ace tickets. However, there are no guarantees so it is important that you keep the Ace tickets safe once you receive them. You can find your Ace ticket broker's information on your receipt that was emailed to you.
4) Is there a guarantee for the delivery of your Ace tickets?You will be notified of the approximate ship date after you order. Typically Ace tickets are shipped within 1 business day but there may be cases where the musical & play tickets are not shipped right away. We guarantee that your Ace tickets will arrive to you in time for the event. If it is not possible to get your Ace tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the musical & play event.
5) Where can I find the cheapest tickets to see Ace in my area?The cheapest tickets to see Ace in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where Ace will be and ordering through our site is fast and convenient. Buy your Ace tickets and you will not be sorry because theater events are so much fun and you will pay less than on other sites selling musical & play tickets.