FAQ
1) Do you provide any guarantees for my Achtung Baby tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Achtung Baby tickets will be authentic and that you will receive them in time to attend the Achtung Baby event. If the Achtung Baby tickets are hard tickets, they will be mailed to you. If Achtung Baby tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) What do I do if my order for Achtung Baby tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Achtung Baby tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Achtung Baby order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Achtung Baby tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Achtung Baby tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) I think I may have received the wrong Achtung Baby tickets. What do I do?It is rare that a buyer will receive the wrong Achtung Baby tickets, but accidents can happen. If you believe that you have received the incorrect Achtung Baby tickets, please contact the ticket broker that is listed on your Achtung Baby receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Achtung Baby tickets are in a better section, then the ticket broker might have decided to upgrade your Achtung Baby tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Achtung Baby tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
4) Help!!! I lost my Achtung Baby tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Achtung Baby tickets. You can contact the ticket broker to see if he or she can have the venue resend the Achtung Baby tickets. However, there are no guarantees so it is important that you keep the Achtung Baby tickets safe once you receive them. You can find your Achtung Baby ticket broker's information on your receipt that was emailed to you.
5) Do you provide information regarding the Achtung Baby?Yes, we list additional information about the Achtung Baby so you can ensure that this is the pop & rock event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Achtung Baby ticket purchase.