FAQ
1) I think I may have received the wrong Adam Aijala tickets. What do I do?It is rare that a buyer will receive the wrong Adam Aijala tickets, but accidents can happen. If you believe that you have received the incorrect Adam Aijala tickets, please contact the ticket broker that is listed on your Adam Aijala receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Adam Aijala tickets are in a better section, then the ticket broker might have decided to upgrade your Adam Aijala tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Adam Aijala tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) What do I do if my order for Adam Aijala tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Adam Aijala tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Adam Aijala order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Adam Aijala tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Adam Aijala tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) How do I find the seats for Adam Aijala tickets?On the page containing Adam Aijala ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Adam Aijala seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Adam Aijala ticket notes.
4) How do I find parking information, security procedures, and the Adam Aijala gate opening times for the venue?The best way to get the most accurate and updated Adam Aijala event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Adam Aijala event. The representative will also be able to provide you with the Adam Aijala gate/door opening times. In most cases, this Adam Aijala event information will also be available on the venues web site.
5) Why isn't my name displayed on my Adam Aijala tickets?You are purchasing these Adam Aijala tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Adam Aijala event. Since the concert venue only scans the ticket barcodes, the name on the Adam Aijala ticket is irrelevant. It should not prevent you from seeing Adam Aijala and experiencing the full pop & rock event.