FAQ
1) What do I do if the Adesse start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Adesse event. They would be happy to let you know of any changes to the Adesse event.
2) Why are there sometimes fees charged for picking up Adesse tickets?Last minute Adesse orders may be subject to an additional fee because of the logistics of getting your Adesse tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) How do I find parking information, security procedures, and the Adesse gate opening times for the venue?The best way to get the most accurate and updated Adesse event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Adesse event. The representative will also be able to provide you with the Adesse gate/door opening times. In most cases, this Adesse event information will also be available on the venues web site.
4) How do I make sure that the Adesse discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Adesse discount code was provided, simply enter it in the proper area at checkout. Once you enter the Adesse discount code, scroll up and verify that the discount code was applied for your Adesse tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) How can I get aisle seats to see Adesse?For any tickets, including those to see Adesse, aisle seats are a hot item. If any Adesse ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Adesse tickets. Buyers should read the information listed in the ticket posting details (under the Adesse specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Adesse seats are not located on an aisle.