FAQ
1) How do I print my electronic jazz & blues tickets to see Afro Blue?You will need a printer and may need Adobe Reader (which is free) to print any Afro Blue tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
2) I bought Afro Blue tickets but now I don't want to go. How do I cancel my order?Unfortunately, because jazz & blues tickets are a one-of-a-kind item our Afro Blue ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) I ordered my Afro Blue tickets. When will they ship?Once you have ordered your Afro Blue tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Afro Blue tickets using the website link and/or contact your ticket broker for more information. We guarantee that your jazz & blues tickets will arrive in time for the Afro Blue event!
4) Help!!! I lost my Afro Blue tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Afro Blue tickets. You can contact the ticket broker to see if he or she can have the venue resend the Afro Blue tickets. However, there are no guarantees so it is important that you keep the Afro Blue tickets safe once you receive them. You can find your Afro Blue ticket broker's information on your receipt that was emailed to you.
5) What do I do if the Afro Blue event that I had tickets for is postponed and rescheduled but I cannot go?If the Afro Blue event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Afro Blue tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Afro Blue schedule to reflect the new date. TicketSupply.com is not responsible for postponed Afro Blue events and can not issue any refunds for these. If there is no rescheduled date and the Afro Blue event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.