FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Akrasia"). Or, you can locate all performers at a particular concert venue and choose that way.
2) I think I may have received the wrong Akrasia tickets. What do I do?It is rare that a buyer will receive the wrong Akrasia tickets, but accidents can happen. If you believe that you have received the incorrect Akrasia tickets, please contact the ticket broker that is listed on your Akrasia receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the Akrasia tickets are in a better section, then the ticket broker might have decided to upgrade your Akrasia tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Akrasia tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.
3) Who determines the face value of my Akrasia ticket?The artist, venue, or promoter determines the face value of your Akrasia ticket. TicketSupply.com does not play any role in determining face values of Akrasia or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
4) How do I print my electronic hard rock & metal tickets to see Akrasia?You will need a printer and may need Adobe Reader (which is free) to print any Akrasia tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
5) There isn't time to ship my Akrasia tickets; can I get my tickets at will call?Yes, you can either get your Akrasia tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Akrasia ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your hard rock & metal tickets. Note: If you are picking your Akrasia tickets up at will call, be sure to bring your ID to the box office window.