FAQ
1) Where does TicketSupply.com get the Alberto Plaza tickets it offers for sale?The Alberto Plaza tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Alberto Plaza tickets are authentic and valid for entry!
2) What if the Alberto Plaza event is postponed?If the Alberto Plaza event is postponed, your Alberto Plaza tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Alberto Plaza tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Alberto Plaza tickets.
3) I purchased more than one Alberto Plaza ticket, are all the seats together?Unless it is clearly noted on the Alberto Plaza ticket notes, all of the tickets for the Alberto Plaza event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Alberto Plaza receipt.
4) What do I do if the Alberto Plaza event that I had tickets for is postponed and rescheduled but I cannot go?If the Alberto Plaza event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Alberto Plaza tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Alberto Plaza schedule to reflect the new date. TicketSupply.com is not responsible for postponed Alberto Plaza events and can not issue any refunds for these. If there is no rescheduled date and the Alberto Plaza event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if I never received or I accidentally deleted the email needed to print my Alberto Plaza tickets?If you did not receive the email needed to print your Alberto Plaza tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Alberto Plaza receipt. They can resend the Alberto Plaza tickets for you. If you are unable to find your latin ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.