FAQ
1) Can my Alex Lustig tickets be sent to an address other than my billing address?Alex Lustig tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Alex Lustig ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Alex Lustig tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) There isn't time to ship my Alex Lustig tickets; can I get my tickets at will call?Yes, you can either get your Alex Lustig tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Alex Lustig ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your techno & electronic tickets. Note: If you are picking your Alex Lustig tickets up at will call, be sure to bring your ID to the box office window.
3) What do I do if my order for Alex Lustig tickets has not been confirmed by the ticket broker?If the techno & electronic ticket broker has not confirmed your order for Alex Lustig tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Alex Lustig order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Alex Lustig tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Alex Lustig tickets, we will try to find those with a similar price and location. However, supply and demand for techno & electronic events dictate price and location so there are no guarantees.
4) What do I do if the Alex Lustig start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Alex Lustig event. They would be happy to let you know of any changes to the Alex Lustig event.
5) Is there a guarantee for the delivery of your Alex Lustig tickets?You will be notified of the approximate ship date after you order. Typically Alex Lustig tickets are shipped within 1 business day but there may be cases where the techno & electronic tickets are not shipped right away. We guarantee that your Alex Lustig tickets will arrive to you in time for the event. If it is not possible to get your Alex Lustig tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the techno & electronic event.