FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Alexey Ivaschenko tickets?If you did not receive the email needed to print your Alexey Ivaschenko tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Alexey Ivaschenko receipt. They can resend the Alexey Ivaschenko tickets for you. If you are unable to find your classical ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Alexey Ivaschenko event that I had tickets for is postponed and rescheduled but I cannot go?If the Alexey Ivaschenko event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Alexey Ivaschenko tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Alexey Ivaschenko schedule to reflect the new date. TicketSupply.com is not responsible for postponed Alexey Ivaschenko events and can not issue any refunds for these. If there is no rescheduled date and the Alexey Ivaschenko event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if the Alexey Ivaschenko start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Alexey Ivaschenko event. They would be happy to let you know of any changes to the Alexey Ivaschenko event.
4) Who determines the face value of my Alexey Ivaschenko ticket?The artist, venue, or promoter determines the face value of your Alexey Ivaschenko ticket. TicketSupply.com does not play any role in determining face values of Alexey Ivaschenko or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) Can my Alexey Ivaschenko tickets be sent to an address other than my billing address?Alexey Ivaschenko tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Alexey Ivaschenko ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Alexey Ivaschenko tickets can be electronic tickets, please contact our customer support and they can help you find this information.