FAQ
1) What do I do if the world event that I have tickets for is cancelled and no replacement Alldete event is scheduled?We suggest calling your ticket broker that was listed on your Alldete order receipt. You may need to return the Alldete tickets to receive a full refund. If you have received your Alldete tickets electronically, you do not need to return them. The world ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Alldete event in several cities. Can I view the entire Alldete schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Alldete tour dates to simplify your shopping experience. Just search Alldete or browse the concert section for Alldete. There you will see the Alldete schedule listed and you'll find the dates that the Alldete event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Alldete or been to a concert or world event then feel free to just ask one of our ticket specialists.
3) How do I find the seats for Alldete tickets?On the page containing Alldete ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Alldete seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Alldete ticket notes.
4) Are the listed prices for Alldete tickets different from their face value?In most cases, the listed price will be different from the face value of the Alldete tickets. The posted price for these Alldete tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Alldete tickets. Buyers may pay more or less than face value for their Alldete tickets.
5) What if the Alldete event is postponed?If the Alldete event is postponed, your Alldete tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Alldete tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Alldete tickets.