FAQ
1) How do I find the seats for Allegiance tickets?On the page containing Allegiance ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Allegiance seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Allegiance ticket notes.
2) I think I may have received the wrong Allegiance tickets. What do I do?It is rare that a buyer will receive the wrong Allegiance tickets, but accidents can happen. If you believe that you have received the incorrect Allegiance tickets, please contact the ticket broker that is listed on your Allegiance receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the Allegiance tickets are in a better section, then the ticket broker might have decided to upgrade your Allegiance tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Allegiance tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.
3) What do I do if my order for Allegiance tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for Allegiance tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Allegiance order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Allegiance tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Allegiance tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
4) What are the service charges for Allegiance tickets?TicketSupply.com sells cheap Allegiance tickets featuring the lowest service charges online. The service charges vary per Allegiance event but are significantly less than our competitors. You can see the total ticket price for your Allegiance order on the checkout.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Allegiance"). Or, you can locate all performers at a particular concert venue and choose that way.