FAQ
1) What do I do if the Amor y Cumbia event that I had tickets for is postponed and rescheduled but I cannot go?If the Amor y Cumbia event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Amor y Cumbia tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Amor y Cumbia schedule to reflect the new date. TicketSupply.com is not responsible for postponed Amor y Cumbia events and can not issue any refunds for these. If there is no rescheduled date and the Amor y Cumbia event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Can my Amor y Cumbia tickets be sent to an address other than my billing address?Amor y Cumbia tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Amor y Cumbia ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Amor y Cumbia tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) I bought Amor y Cumbia tickets but now I don't want to go. How do I cancel my order?Unfortunately, because latin tickets are a one-of-a-kind item our Amor y Cumbia ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) There isn't time to ship my Amor y Cumbia tickets; can I get my tickets at will call?Yes, you can either get your Amor y Cumbia tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Amor y Cumbia ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your latin tickets. Note: If you are picking your Amor y Cumbia tickets up at will call, be sure to bring your ID to the box office window.
5) What are the service charges for Amor y Cumbia tickets?TicketSupply.com sells cheap Amor y Cumbia tickets featuring the lowest service charges online. The service charges vary per Amor y Cumbia event but are significantly less than our competitors. You can see the total ticket price for your Amor y Cumbia order on the checkout.