? Star Theater Portland is a great venue in Portland so don't miss your chance to see this great show! There are other
that are great gifts too, if you know other world fans, go ahead and get some extra
and invite your friends, or that special someone.
FAQ
1) What do I do if the Andaz start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Andaz event. They would be happy to let you know of any changes to the Andaz event.
2) What do I do if I never received or I accidentally deleted the email needed to print my Andaz tickets?If you did not receive the email needed to print your Andaz tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Andaz receipt. They can resend the Andaz tickets for you. If you are unable to find your world ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) What do I do if I received an error message when placing my Andaz ticket order?If you see an error message when you are placing your order for Andaz tickets, check to make sure that the details you provided on the Andaz order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the world event that I have tickets for is cancelled and no replacement Andaz event is scheduled?We suggest calling your ticket broker that was listed on your Andaz order receipt. You may need to return the Andaz tickets to receive a full refund. If you have received your Andaz tickets electronically, you do not need to return them. The world ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) I think I may have received the wrong Andaz tickets. What do I do?It is rare that a buyer will receive the wrong Andaz tickets, but accidents can happen. If you believe that you have received the incorrect Andaz tickets, please contact the ticket broker that is listed on your Andaz receipt and provide your order number. Please note that your name isn't always the name on the world tickets and that isn't a problem, those are your concert tickets. If the Andaz tickets are in a better section, then the ticket broker might have decided to upgrade your Andaz tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Andaz tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on world tickets so you should not have any concerns.