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FAQ
1) What do I do if the tennis event that I have tickets for is cancelled and no replacement Andy Ruiz event is scheduled?We suggest calling your ticket broker that was listed on your Andy Ruiz order receipt. You may need to return the Andy Ruiz tickets to receive a full refund. If you have received your Andy Ruiz tickets electronically, you do not need to return them. The tennis ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) How can I get aisle seats to see Andy Ruiz?For any tickets, including those to see Andy Ruiz, aisle seats are a hot item. If any Andy Ruiz ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Andy Ruiz tickets. Buyers should read the information listed in the ticket posting details (under the Andy Ruiz specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Andy Ruiz seats are not located on an aisle.
3) What if the Andy Ruiz event is postponed?If the Andy Ruiz event is postponed, your Andy Ruiz tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Andy Ruiz tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Andy Ruiz tickets.
4) I purchased more than one Andy Ruiz ticket, are all the seats together?Unless it is clearly noted on the Andy Ruiz ticket notes, all of the tickets for the Andy Ruiz event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Andy Ruiz receipt.
5) What if I don't know which sports event I want to see?If you like sports events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Andy Ruiz"). Or, you can locate all performers at a particular sports venue and choose that way.