FAQ
1) What do I do if my order for Annual Capitol Blues Festival tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Annual Capitol Blues Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Annual Capitol Blues Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Annual Capitol Blues Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Annual Capitol Blues Festival tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the Annual Capitol Blues Festival gate opening times for the venue?The best way to get the most accurate and updated Annual Capitol Blues Festival event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the Annual Capitol Blues Festival event. The representative will also be able to provide you with the Annual Capitol Blues Festival gate/door opening times. In most cases, this Annual Capitol Blues Festival event information will also be available on the venues web site.
3) Why isn't my name displayed on my Annual Capitol Blues Festival tickets?You are purchasing these Annual Capitol Blues Festival tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Annual Capitol Blues Festival event. Since the concert venue only scans the ticket barcodes, the name on the Annual Capitol Blues Festival ticket is irrelevant. It should not prevent you from seeing Annual Capitol Blues Festival and experiencing the full jazz & blues event.
4) What do I do if the jazz & blues event that I have tickets for is cancelled and no replacement Annual Capitol Blues Festival event is scheduled?We suggest calling your ticket broker that was listed on your Annual Capitol Blues Festival order receipt. You may need to return the Annual Capitol Blues Festival tickets to receive a full refund. If you have received your Annual Capitol Blues Festival tickets electronically, you do not need to return them. The jazz & blues ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if the Annual Capitol Blues Festival event that I had tickets for is postponed and rescheduled but I cannot go?If the Annual Capitol Blues Festival event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Annual Capitol Blues Festival tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Annual Capitol Blues Festival schedule to reflect the new date. TicketSupply.com is not responsible for postponed Annual Capitol Blues Festival events and can not issue any refunds for these. If there is no rescheduled date and the Annual Capitol Blues Festival event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.