FAQ
1) Help!!! I lost my Anthem Edition tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Anthem Edition tickets. You can contact the ticket broker to see if he or she can have the venue resend the Anthem Edition tickets. However, there are no guarantees so it is important that you keep the Anthem Edition tickets safe once you receive them. You can find your Anthem Edition ticket broker's information on your receipt that was emailed to you.
2) Why isn't my name displayed on my Anthem Edition tickets?You are purchasing these Anthem Edition tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Anthem Edition event. Since the concert venue only scans the ticket barcodes, the name on the Anthem Edition ticket is irrelevant. It should not prevent you from seeing Anthem Edition and experiencing the full other concert event.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Anthem Edition"). Or, you can locate all performers at a particular concert venue and choose that way.
4) Do you provide any guarantees for my Anthem Edition tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Anthem Edition tickets will be authentic and that you will receive them in time to attend the Anthem Edition event. If the Anthem Edition tickets are hard tickets, they will be mailed to you. If Anthem Edition tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
5) I think I may have received the wrong Anthem Edition tickets. What do I do?It is rare that a buyer will receive the wrong Anthem Edition tickets, but accidents can happen. If you believe that you have received the incorrect Anthem Edition tickets, please contact the ticket broker that is listed on your Anthem Edition receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Anthem Edition tickets are in a better section, then the ticket broker might have decided to upgrade your Anthem Edition tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Anthem Edition tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.