FAQ
1) How do I find the seats for Arise Roots tickets?On the page containing Arise Roots ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Arise Roots seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Arise Roots ticket notes.
2) I think I may have received the wrong Arise Roots tickets. What do I do?It is rare that a buyer will receive the wrong Arise Roots tickets, but accidents can happen. If you believe that you have received the incorrect Arise Roots tickets, please contact the ticket broker that is listed on your Arise Roots receipt and provide your order number. Please note that your name isn't always the name on the reggae & reggaeton tickets and that isn't a problem, those are your concert tickets. If the Arise Roots tickets are in a better section, then the ticket broker might have decided to upgrade your Arise Roots tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Arise Roots tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on reggae & reggaeton tickets so you should not have any concerns.
3) As a buyer of Arise Roots tickets, what are my responsibilities?TicketSupply.com requires all Arise Roots ticket buyers to review and understand that all sales are final and that Arise Roots ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any reggae & reggaeton ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Arise Roots tickets will be good for the rescheduled date.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Arise Roots"). Or, you can locate all performers at a particular concert venue and choose that way.
5) How are Arise Roots ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Arise Roots tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Arise Roots ticket prices.