FAQ
1) Are the listed prices for Arthur tickets different from their face value?In most cases, the listed price will be different from the face value of the Arthur tickets. The posted price for these Arthur tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Arthur tickets. Buyers may pay more or less than face value for their Arthur tickets.
2) What if the Arthur event is postponed?If the Arthur event is postponed, your Arthur tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Arthur tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Arthur tickets.
3) I love children & family events! What are the prices of the tickets for Arthur in my area?The prices for Arthur are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to children & family; here you will then look for the Arthur listed. Arthur ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Arthur tickets.
4) I think I may have received the wrong Arthur tickets. What do I do?It is rare that a buyer will receive the wrong Arthur tickets, but accidents can happen. If you believe that you have received the incorrect Arthur tickets, please contact the ticket broker that is listed on your Arthur receipt and provide your order number. Please note that your name isn't always the name on the children & family tickets and that isn't a problem, those are your concert tickets. If the Arthur tickets are in a better section, then the ticket broker might have decided to upgrade your Arthur tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Arthur tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on children & family tickets so you should not have any concerns.
5) I bought Arthur tickets but now I don't want to go. How do I cancel my order?Unfortunately, because children & family tickets are a one-of-a-kind item our Arthur ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.