FAQ
1) Why isn't my name displayed on my As Life Withers tickets?You are purchasing these As Life Withers tickets from a ticket broker who has obtained them for you from someone who couldn't attend the As Life Withers event. Since the concert venue only scans the ticket barcodes, the name on the As Life Withers ticket is irrelevant. It should not prevent you from seeing As Life Withers and experiencing the full hard rock & metal event.
2) I think I may have received the wrong As Life Withers tickets. What do I do?It is rare that a buyer will receive the wrong As Life Withers tickets, but accidents can happen. If you believe that you have received the incorrect As Life Withers tickets, please contact the ticket broker that is listed on your As Life Withers receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the As Life Withers tickets are in a better section, then the ticket broker might have decided to upgrade your As Life Withers tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong As Life Withers tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.
3) Why are there sometimes fees charged for picking up As Life Withers tickets?Last minute As Life Withers orders may be subject to an additional fee because of the logistics of getting your As Life Withers tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) Can my As Life Withers tickets be sent to an address other than my billing address?As Life Withers tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some As Life Withers ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific As Life Withers tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) How are As Life Withers ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. As Life Withers tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the As Life Withers ticket prices.